NÉANT is committed to protecting your privacy and handling your personal information with care, discretion, and integrity.
For the purposes of applicable data protection laws — including the Information Technology Act, 2000 and associated rules in India, the General Data Protection Regulation (“GDPR”), and the California Consumer Privacy Act (“CCPA”) — NÉANT acts as the data controller of personal information collected through our Website and related services.
General Information
We respect your right to privacy and recognise the importance of safeguarding personal information in a digital environment. This Privacy Policy explains how we collect, use, store, and share information when you interact with NÉANT.
Our Website is intended for adults. If you are under the age of 18, we request that a parent or legal guardian review and consent to this Privacy Policy before you place an order or share personal information.
This Privacy Policy applies solely to NÉANT and does not extend to third-party websites linked from our Website.
By accessing www.neant.in, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy, as well as our Terms & Conditions and Cookie Policy.
How We Collect Personal Information
We collect personal information when you voluntarily provide it to us, including when you:
- Make a purchase
- Create or manage an online account
- Subscribe to communications
- Contact our customer care team
- Request product availability notifications
- Participate in surveys, events, or brand initiatives
- Request styling assistance or appointments
We also collect limited information automatically through cookies and similar technologies when you browse our Website. For more details, please refer to our Cookie Policy.
What Information We Collect & How We Use It
Information You Provide
This may include:
- Name
- Billing and shipping address
- Email address and phone number
- Order and purchase history (including size and style preferences)
- Payment details (processed securely via third-party payment gateways; we do not store card details)
Purpose of use:
- To process and fulfil orders
- To communicate about purchases, deliveries, or returns
- To provide customer support and styling assistance
- To notify you about product availability or collections (where requested)
- To comply with legal, tax, and accounting requirements
Information Collected Automatically
This may include:
- IP address
- Device and browser information
- Pages viewed and time spent on site
- Referral sources and interaction data
Purpose of use:
- Website performance and security
- Fraud prevention
- Analytics and experience optimisation
Lawful Basis for Processing
Where applicable, we process personal information based on:
- Performance of a contract (e.g. fulfilling your order)
- Legitimate business interests (e.g. improving our services)
- Legal obligations
- Consent (for marketing communications where required)
Sharing of Information
We do not sell your personal information.
Your data may be shared only with trusted service providers who assist in operating our business, including:
-
Shopify, our e-commerce platform
- Payment processors and fraud-prevention services
- Shipping and logistics partners
- Website analytics and performance tools
These partners are permitted to use your information only to perform services on our behalf and are contractually obligated to protect it.
We may also disclose personal information where required by law or to protect our legal rights.
International Data Transfers
As we use Shopify and other service providers, your information may be processed outside India, including in countries such as Canada, the United States, or the European Union. Where such transfers occur, appropriate safeguards are in place to ensure compliance with applicable data protection laws.
Marketing Preferences
You may choose to receive updates about NÉANT collections, events, or communications. You can opt out at any time by using the unsubscribe link in our emails or by contacting us directly.
We honour all marketing preferences promptly and respectfully.
Cookies & Tracking Technologies
Cookies help our Website function smoothly and allow us to understand how visitors interact with our content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site features.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders and provide services
- Meet legal and regulatory requirements
- Resolve disputes
You may request deletion of your personal information, subject to applicable legal
obligations.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or deletion
- Withdraw consent for marketing communications
- Request a copy of your data
Requests can be made using the contact details below.
Data Security
We take reasonable technical and organisational measures to safeguard your information. While no system can guarantee absolute security, we continuously review and strengthen our data protection practices.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or
regulatory changes. Updates will be posted on this page with a revised date.
Contact
For questions, concerns, or requests relating to your personal information, please contact:
Email: info@neant.in
Brand: NÉANT
Website: www.neant.in
